Social
Ensuring sustainable society is key to achieving sustainable business growth. So, at VGI, we place importance on incorporating social missions within our organisational culture and beyond. In order to drive success and sustainability, not only do we place great emphasis on developing
our human resources – whom are our greatest assets – promoting employee engagement and guaranteeing their safety, we are also committed to taking responsibility
for our advertising media contents by ensuring their accuracy and values to society.
HUMAN RESOURCES DEVELOPMENT
VGI places great importance on the professional and personal growth of our personnel. To fulfil the vision of becoming the “Pioneering Solutions for Tomorrow,” we are committed to providing adequate hard and soft skills training for our employees at all levels so that they are knowledgeable, competent and skillful, and thus become more effective.
VGI emphasizes that all employees must improve their core competencies in 4 aspects as follows:
BUSINESS ACUMEN
- Insightful
- Understand business
- Able to build alliances
- Have a holistic view
INNOVATION MINDSET
- Courage to think
- Embrace creativity
- Open to learning
- Take initiative
COLLABORATION
- Cooperative
- Unifying
- Willing to listen
- Willing to exchange ideas and accept different opinions
ABILITY TO LEVERAGE CAPABILITIES
- Always determined
- Constantly seeking improvement
- Always enhancing potential
EMPLOYEE ENGAGEMENT
At VGI, our employees are the key to our success. As such, our commitment to providing a positive and productive environment for all is of the utmost importance. We respect and promote fundamental human rights at work pursuant to international standards and strictly observe relevant laws and regulations in our recruitment process, performance evaluation, determination and salary increment to ensure fair and equal treatment
as well as fair remuneration for all our staff.
Moreover, VGI has appointed 5 members to be in welfare committee under the Labor Protection Act who represent all employees (100%). The committee have a collective bargaining powers to negotiate the welfare aspects with the company.
INTERNAL RELATIONSHIP
VGI regularly arrange various activities to strengthen internal relationship between our executives and employees as we believe good relationship within
the team leads to better performance.
SAFETY OF EMPLOYEES
VGI pays close attention to the health, well-being and safety of all employees. We have put in place a safety management system in compliance with international standards and applicable laws to provide a safe working environment and ensure the highest level of safety for our staff. We also constantly provide safety training to increase knowledge, skills and awareness of safety and health in the workplace, and to instill safety consciousness among
our employees on a regular basis.
Employee Engagement and Performance Appraisal
VGI measures the performance of their employees to identify the areas of personal development for each individual as well as the team performance. As VGI aims to improve employee skillsets, the company establishes both qualitative and quantitative goals and targets and criteria for assessing individual employee performance (criteria in the appraisal system and performance review including compliance with code of conduct) and team-based performance which would determine employee’s remuneration and compensation. VGI assesses the performance of specific teams and departments by assessing the performance against the team goals. VGI believes that teamwork is the key to better business performance.
The performance appraisal was also conducted with 360-degree feedback to ensure that feedback are obtain from various employee positions including peers, direct supervisor and subordinates. The assessment is an ongoing process.
VGI encourages the continuous improvement and development of its employees. Therefore, VGI has set a performance appraisal system based on regular conversations and continuous improvements at an ongoing basis with regular monthly check ins.
Employee engagement surveys are conducted to evaluate employee satisfaction and commitment to the organisation. The survey takes into account of various aspect such as job satisfaction, work environment, type of work, job experience, quality of life with work life balance (level of stress and happiness), stability, purpose and promotion, supervisor and colleague and internal communication.
HEALTH AND WELLBEING AT VGI
VGI highly values the importance of occupational health and safety and wellbeing of all employees and their families. The awareness and trend of improving work-life balance of employees has proven to be a major factor for the health and safety of our employees and also improving employee satisfaction and lifestyle. Below are a few of many programmes that VGI provide to their employee’s in order to enhance their work-life balance.
FLEXIBLE WORKING HOURS
VGI Employees have been given the opportunity for flexible working hours in order to accommodate their daily work life balance and other commitments. With the appropriate roles and responsibilities of employees that are eligible, they can request with their supervisors and Human Resources Department where they will be assessed on key criteria such as appropriateness and whether this will have impact to business operations. Subject to approving flexible working hours or not, all employees must maintain the number of daily working hours under relevant national labour laws.
PART-TIME WORKING OPTION
VGI values flexibility and arranges effective support for employees who wish to commit to their other priorities. Part-time work option is offered to support flexibility and suitability for individuals who are looking to balance work with other commitments.
CHILDCARE CONTRIBUTIONS
Eligible employees who have been with the company for a while can apply for the VGI Child Scholarship Programme in order to support their children’s academic fees and tuition. VGI values and emphasises the importance of academic studies therefore aims to support the opportunity for employee’s children to pursue their academic and future career pathway. These academic scholarships are provided to children in Kindergarten to University students completing their Bachelor’s degree.
PATERNITY LEAVE
VGI realises the importance of work-life balance and relationships of employees within their family especially with caring for their new born child. VGI sees the importance of the responsibility and therefore allows 53 days of paid leave for female employees, which is on top of normal paid vacation time, to support the birth, adoption, or fostering of a child. VGI also supports male employees beyond national labour laws on paternity leave, they can request their Human Resources Department for paternity leave up to 10 paid paternity leave days within the first month of their new born child.
INFIRMARY AND BREAST-FEEDING/LACTATION FACILITIES
VGI places high importance on the health of employees. To support this, the company provides a medical room equipped with medical personnel who can offer basic medical treatment, first aid for minor injuries, and dispense medications for minor illnesses.
Additionally, a lactation room at workplace is dedicated for new mothers to breast-feed or breast-pump for their newborn child. The lactation room offers privacy, comfort, hygienic space as well as breast milk storage facilities that are in line with the recommendations of the Ministry of Public Health.
CHILDCARE CENTRE
VGI provides a childcare centre located at Bangkok Mass Transit System Public Company Limited’s facility during working hours for all employees who are parents. Children eligible for the Centre must be between 3 and 12 years old. The children are well cared for by a group of staff. The children participate in a variety of creative activities to enhance their learning skills in different areas, including skill sharing through peer collaboration.
CARE LEAVE
Paid leave is granted to the employee in order to take care of a spouse, child, parent, parent-in-law, grandparent and sibling when this person requires additional care due to physical or mental health condition. This is separate from paid parental leave.
WORKPLACE STRESS MANAGEMENT
VGI aims to create a happier environment for their workforce. This brings about the prioritization in the mental health by providing stress relax room and a program to reduce the employee’s stress level at the workplace and general personal life through mentorship and counseling.
SPORT & HEALTH INITIATIVES
VGI regularly organises various health promotion activities for employees to strengthen the organisation’s safety culture. The projects include annual health check-ups, fitness, and exercise classes such as running clubs, yoga, and aerobics.
RESPONSIBLE CONTENTS
At VGI, media oversight is one of our top priorities. We take great effort to ensure the safety, trustworthiness, and values to society of all advertising contents on our platforms, also making sure that they are not in violation of any law or moral code, or may disrupt social order. Thus, our Legal and Compliance Division is tasked with oversight responsibility, where it shall inspect all advertising contents prior to every broadcasting.
Moreover, VGI consistently utilizes our advertising platforms to promote contents that are beneficial for society, such as current news, weather report, financial news, including gold and gasoline prices, and social activities and campaigns of VGI, our business partners and other entities.